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Emprise Service Group
Operatives unloading trailers at a logistics depot loading bay during an evening shift

Logistics & Distribution

Transport Support

Transport operations rely on more than drivers. Emprise supports transport functions with driver mates, load and delivery assistance, vehicle loading support and administrative help in transport offices, resourced around delivery schedules so vehicles depart and return without avoidable delay.

Logistics

Transport support activities

Transport Support from Emprise is specified around the site, the shift pattern and the systems in use, so the support provided matches how your operation actually runs.

  • Driver mate and delivery assistance
  • Vehicle loading and load security support
  • Returns and empties collection support
  • Delivery documentation handling
  • Transport office administrative support
  • Yard movement and marshalling support
Operatives unloading trailers at a logistics depot loading bay during an evening shift

Typical responsibilities

  • Supporting safe loading, restraint and unloading
  • Assisting with deliveries to customer requirements
  • Handling paperwork and proof of delivery accurately
  • Following driver hours and site rules relevant to the role
  • Representing the client professionally at delivery points

Environments we support

  • Multi-drop delivery operations
  • Retail and grocery transport
  • Home delivery and two-person delivery work
  • Depot and trunking operations

Workforce options

  • Ongoing operational support aligned to a shift pattern
  • Short-term cover for absence, volume spikes or projects
  • Peak and seasonal teams with agreed ramp-up plans
  • Managed teams with on-site supervision

Delivery

From requirement to operation.

Every service follows the same six-stage route, so you know what happens before, during and after mobilisation.

  1. 01

    Understand

    Understand site, operation, workforce and service requirements.

  2. 02

    Plan

    Define scope, responsibilities, mobilisation and delivery model.

  3. 03

    Mobilise

    Recruit, allocate, induct and prepare resources.

  4. 04

    Deliver

    Launch services with defined management and communication.

  5. 05

    Measure

    Monitor service performance and operational requirements.

  6. 06

    Improve

    Review performance and identify opportunities for continuous improvement.

Questions

Frequently asked questions

Does Emprise supply drivers?

Our transport support focuses on driver mate, loading and operational support roles. Where a requirement involves licensed driving, the licence categories, compliance checks and any specific client requirements are confirmed before anyone is put forward.

What is a driver mate?

A driver mate accompanies a driver to assist with deliveries — handling goods, supporting two-person deliveries, managing paperwork at drop points and helping with returns or empties. The role improves delivery speed and reduces manual handling risk for the driver.

Can transport support be provided at short notice?

Cover for absence or additional vehicles can often be arranged, subject to available capacity in the area. Regular requirements booked in advance are always easier to fill consistently with the same people.

Are workers briefed on customer-facing conduct?

Yes. Where a role involves attending customer premises or homes, briefing covers presentation, conduct, delivery process and escalation, because the worker is representing the client at the point of delivery.

Can transport and warehouse support be combined?

Combining them is common on sites where loading, dispatch and delivery support all need resourcing. One agreement covers both, which simplifies planning across the inbound, outbound and delivery stages.

Let's keep your operation moving.

Talk to Emprise about facilities management, logistics support, warehouse operations or workforce requirements.