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Emprise Service Group
Cleaning operative and maintenance engineer working in the atrium of a modern commercial building

Legal

Privacy Policy

How we collect, use, store and protect personal data relating to clients, candidates, workers and website visitors.

This is an editable template prepared for legal review. It should be checked and approved by Emprise Service Group before publication, and updated with any wording required by the company's advisers.

Who we are

Emprise Service Group Ltd is the data controller for personal data processed in connection with our services and this website.

Data we collect

Enquiry data submitted through our contact and careers forms, such as name, organisation, contact details and details of a requirement or application.

Worker and candidate data required to assess suitability and satisfy right to work and identity checks, including certification where a role requires it.

Client and contract data needed to deliver and administer services, including site contacts and operational records.

Website usage data collected through analytics and cookies, as described in our Cookie Policy.

Why we process it

To respond to enquiries and prepare proposals, to recruit and allocate workers, to deliver and manage contracted services, to meet legal and regulatory obligations, and to maintain and improve this website.

Lawful bases

We rely on legitimate interests for business enquiries and service delivery, contract performance where an agreement is in place, legal obligation where checks or records are required by law, and consent for non-essential cookies and marketing communications.

Sharing your data

Personal data may be shared with clients where necessary for a worker to attend site, and with service providers who support our operations under written terms. We do not sell personal data.

Retention

We keep personal data only as long as necessary for the purpose it was collected for and for any period required by law, after which it is deleted or anonymised.

Your rights

You have the right to request access to your personal data, to have inaccurate data corrected, to request erasure or restriction in certain circumstances, to object to processing based on legitimate interests, and to withdraw consent where consent is the basis for processing.

To exercise any of these rights, or to raise a concern, contact us using the details on our contact page. You may also complain to the Information Commissioner's Office.

Changes to this policy

We may update this policy to reflect changes in our practices or legal requirements. The current version is always published on this page.

Company details

Emprise Service Group Ltd. Registered in England and Wales. Company No. 14683021. Registered Office: 26a Morton Road, London, England, E15 4AN.

Reference: Emprise Service Group Ltd/privacy-policy